SN
Sifiso N
1 reviews | Active since Feb 2012
30 Jan 2025, 08:58
WORST FIBRE SERVICES
This has been the worst internet fibre experience. I requested vodacom for fibre under VUMA. It took 2 months for them to install the fibre. I signed contract with all my banking details. Its now January and I'm told that my account is in arrears. This was very shocking, there was no statement sent to my email or even a debit order mandate sent to my bank. This has affected my clean credit profile .
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Vodacom's replyOfficial
30 Jan 2025, 10:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2025, 10:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team