Worst Fibre Service offering in SA!

Over the past 3 weeks I have probably logged more calls to Vodacom Fibre than I have made to any one person over the past 5 years. After moaning for weeks about my supposed guaranteed 20mbps speed that seemed way too inconsistent Vodacom sent a team from Durban to re-splice my Fibre connection and replace my router. For the past week my connectivity has dropped, every afternoon between 13:00 and 16:00 and will only be rectified if I phone to have the settings restored. Today, connectivity has just randomly stopped altogether. Once again the call centre has escalated the query and I have to sit without connection for probably a good day to three AGAIN. I run a business from home and this affects overall operations INCLUDING my VOIP phones that are also with VODACOM. As soon as other service providers enter my area, I will move as fast as possible!! Worst fibre service providers in SA!!