LM
Lesego M
1 reviews | Active since Sept 2017
16 Nov 2021, 14:16
Worst Fibre Service
my name is Lesego Malefetse and i got fibre installed on the 4th of November 2021, the company installing the router , decided to glue it to the Wall.After a couple of hours it fell and the wiring was affected. I logged a query with Vodacom and since then no resolution has been done. The reference is : SR***.
I am beyond annoyed as ive spoken to more than 6 consultants who have escalated the matter , however nothing has happened.
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Vodacom's replyOfficial
17 Nov 2021, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2021, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team