FF
Fezile F

1 reviews | Active since Dec 2022

10 Dec 2024, 12:40

worst fibre service

i am completely frustrated with vodacom fiber service the worst so far i moved from VOX to Vodacom thinking it would be better instead my account got deleted even though the account is paid and up to date they decided to just delete the fibre account with no warning we woke up this morning to no network when we called they informed us the account has been deleted we need to reapply for another service

lack of communication The worst so far

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2024, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team