LM
Lerato M

1 reviews | Active since Mar 2026

05 Sept 2026, 14:38

Worst fibre network

Vodacom is the worst fibre to connect with in South of Johannesburg. It's always off and in a month it can be off for 8 days but come debit day they debit like everything is normal. This thing has been happening since December 2025. When you call the operator they act as if they don't know that the area is off. Currently since 10am no message was sent. No apologies nothing.

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Replies (1)
Vodacom
Vodacom's reply06 Sept 2026, 07:57
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team