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Zinhle N
1 reviews | Active since Oct 2014
24 Feb 2021, 13:02
Worst fibre line
My fibre line has been down for over 24 hours, I’ve been calling vodacom and it seems like their agents don’t even know what’s going on. I’m currently working from home and I’ve lost on almost 15 hours of work. This is terrible service!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
24 Feb 2021, 13:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2021, 13:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zinhle N's updateReviewer Update
24 Feb 2021, 14:45Good day,
When is the due course because I’ve reiterated that I’m working from home. I’ve now lost on 2 days of work, your service is absolutely ridiculous. I would strongly advise anyone who’s looking into getting fibre to stay away from Vodacom.
When is the due course because I’ve reiterated that I’m working from home. I’ve now lost on 2 days of work, your service is absolutely ridiculous. I would strongly advise anyone who’s looking into getting fibre to stay away from Vodacom.
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Zinhle N's update24 Feb 2021, 14:45
Reviewer Update
Good day,
When is the due course because I’ve reiterated that I’m working from home. I’ve now lost on 2 days of work, your service is absolutely ridiculous. I would strongly advise anyone who’s looking into getting fibre to stay away from Vodacom.
When is the due course because I’ve reiterated that I’m working from home. I’ve now lost on 2 days of work, your service is absolutely ridiculous. I would strongly advise anyone who’s looking into getting fibre to stay away from Vodacom.
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Zinhle N's updateReviewer Update
25 Feb 2021, 07:05Vodacom rep**** on 24 February 2021 stating that they’ll call me. It’s the 25th of January 2021 and they haven’t made any efforts to call and resolve my query. Vodacom is pathetic!
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Zinhle N's update25 Feb 2021, 07:05
Reviewer Update
Vodacom rep**** on 24 February 2021 stating that they’ll call me. It’s the 25th of January 2021 and they haven’t made any efforts to call and resolve my query. Vodacom is pathetic!
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Zinhle N's updateReviewer Update
25 Feb 2021, 07:05Meant 25 February 2021
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Zinhle N's update25 Feb 2021, 07:05
Reviewer Update
Meant 25 February 2021