IN
Idi N

1 reviews | Active since Dec 2017

01 Jun 2021, 14:02

WORST FIBRE EXPERIENCE- FIX THIS

THE WORST experience! I app**** for fibre 2 months ago. Over a month ago I got the temporary device until they came to install fibre. It’s been OVER A MONTH and still no one has come to install the fibre. The temporary device has STOPPED WORKING so I have NO INTERNET!!! I am PAYING FOR THIS YET NO INTERNET AT ALL!!!! They don’t answer their calls! I am ANGRY

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2021, 14:11
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
IN
Idi N's update01 Jun 2021, 14:27
Reviewer Update
Please may it be ASAP! I have called over 20 times and the phone keeps cutting! I need this internet now for work!