BR
Brandon R
1 reviews | Active since Sept 2018
17 Feb 2021, 16:02
Worst Fiber service provider
Worst service I have ever received from a service provider. They were very quick to sell fiber to me and have the router delivered but now it seems that they have no interest in helping me. I have spent hours on the phone with *********** people trying to solve the issue but I'm still sitting without internet.
I have people at home that has to work from home and Vodacom just keeps on making promises they cant deliver. End of the month coming they wont delay the debit order with a second but I will probably still have no service.
If Vodacom does not solve this issue before the end of the week, they will never see or hear about me ever again and I will make sure my friends an family does the same.
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Replies (1)Vodacom's replyOfficial
18 Feb 2021, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Feb 2021, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
