Worst fiber provider ever. Customer service just doesn't get back to you, your SR doesn't get attended to. STAY AWAY FROM VODACOM FIBRE

After my last complaint on the 4th of June i had ZERO feedback. Sine then i logged a service request SR 180 ********** 54 (12June) and i have STILL had no feedback. No one seems to know whats happening. I have called in multiple times to try resolve this, i have use Facebook messenger to Vodacom, i have rep**** to my previous post and nothing. No one assists me.

I am a Senior network engineer, my company has over 80 servers i need to maintain. I can not do my job without internet. This is affecting my work. I have gone to hell and back to try and correct the issue. Vodacom isn't bringing their side and i'm being done in here. Today i cancelled my line, i will be going with a provider who is capable of delivering a basic internet service.

I hope you see how badly you have treated me as a customer and i can only hope you let me out of our agreement without any hassle.

I spoke to the following helpdesk technicians on different days if its of any use to you Sharon, Mpho Nomase,Mimi, Sibeko and Akona . Warren from accounts also promised he will get back to me, no luck.