GJvR
Grhand Jansen van Rensburg

1 reviews | Active since Jan 2018

13 Jun 2022, 15:55

Worst Fiber Provider Ever

Well where to start. We got the instalation done 30 April 2022. Since then we got fiber for a wapping 5 days. Nobody can assist with the problem endless call to the call center Nobody can help their i got hold of the only tech in bloemfontein but only 1 call and his answer was he will get back to me the i call the call center but nobody works on my ticket. So then i want to cancel my fiber vit Vodacom but then i must give them 1 month notice. But wen the debit order they ar the 1st debit order going off. So im paying them for the fun and games an to talk to people that can assist me..

Worst fiber ever can believe i dropped my previous service provider Cell C for Vodacom

0
Replies (2)
Vodacom
Vodacom's reply13 Jun 2022, 16:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
GJvR
Grhand Jansen van Rensburg's update13 Jun 2022, 16:16
Reviewer Update
Like the im wating the past month now. I i dont call the call center they dont call at all.....