CM
Corrie M

1 reviews | Active since Oct 2014

06 Jul 2025, 11:18

Worst Fiber provider.

Slow, Unstable. where do I start? I pay R1k plus for 200MB per second. I receive 50mb Max. sometimes 2mb. Complaining does not work, the Technical staff follow SOP's they have no Technical skills what so ever. Taking you thru ridiculous test, wasting your time. I am an IT Professional with more than 25 years in the industry, I understand how this work, better than most reading this post.

Its just poor service, ******ing the customer, R1029 n month for maybe 50mb per second.... Tshek!!! and don't call me!! this is a Review of your service. I canceled my line, even that was difficult to do. coming with additional fees and stories cancelation charges. I said bring it on. I will pay any amount to move my fiber

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2025, 08:21
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team