Worst fiber ISP ever. Would never use again.

I have been a customer of Vodacom mobile with no issues. I got my openserve fiber from Vodacom. The line is very unstable.

Every time I call the call centre to enquire, I am told to send an email and that I will then receive a reference number. I have never received a reference number. The call centre employee is unable to change the speed of my internet or cancel my internet without sending an email. I have sent many emails with absolutely no success. This means that the call centre serves no purpose.

This is unacceptable. I am so frustrated that I am going to cancel my internet. But once again this cant be done without sending an email that will anyway be ignored by Vodacom.

I want to cancel my internet with Vodacom immediately. How can I do that if neither the call centre nor the email system can help?