Worst Feedback and Customer Support ever

The worst customer service EVER !! Ive been waiting 2 weeks after installation for them to activate the fibre line and every day i call they give me a different excuse as to why its not working Ive been put on hold for 45 min at a time and everytime i ask to speak to a manger or supervisor i get hung up on or told that its not possible. They gave me an LTE modem to use but then randomly turned it off cuz of apparent activation on my fibre line yet when i called they havent even allocated an IP to the router. I would strongly recommend paying extra and going to ANY OTHER PROVIDER , dont waste your time with horrible customer support and feedback Also waiting more than 3 weeks for installation aswell as activation is about triple the time of any other Fibre provider