Worst false service ever
I changed my bank account details last week. More than enough time for the debit order. Thus I waked up by vodacom deleting my old account, R105 charge and now vodacom will add a other R100 to this. This is not acceptable and I need a refund of R205 for your mistake
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Apr 2025, 09:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Apr 2025, 09:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Apr 2025, 12:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have processed a credit for the returned debits with reference *** which will reflect on the new May 2025 statement. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Apr 2025, 12:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have processed a credit for the returned debits with reference *** which will reflect on the new May 2025 statement. Regards Consumer Website Team
Best regards,