Worst experience with Vodacom in over 20 years of being with them

Item: Vodacom
Rating: 1
Author: ybmgryzzz Y

Hi. I am posting again as I have been message Vodacom on Twitter for just over a month with no reply. I would like to escalate but no way to do so. Emailing customercare is useless. Thank you

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Replies (1)

Vodacom's replyOfficial

04 Apr 2023, 10:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Apr 2023, 10:05

Official