Worst experience with Vodacom Fibre!!!!
I have had the worst experience trying to get a manager to call me back. Trying to get the relocation guys to contact me in regards to moving my fibre to my new residence. I app**** a month ago with non one contacting me to date. Now the want to extend for another 21 days and so thats 51 days. It is crazy while I pay. No communications. I urgently need someone that can help me to call me.
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Vodacom's replyOfficial
20 Mar 2021, 12:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team