Worst Experience with Vodacom

I have had the worst experience using vodacom as a service provider. 1. I attempted to apply for two contracts and the consultant ruined my attempt by incorrectly vetting me. My wife then did the second application and we were using our existing vodacom numbers, the consultant messed that up too by switching the numbers between my wife and I. 2. The consultant promised me accessories with my wife's contract purchase for my Samsung S10 but to date nothing has happened. 3. I get a call from vodacom a few months into my contract stating that I would be migrated to a cheaper package due to a new act to reduce network billing. I was paying R479pm now I noticed my app showing me a bill of R759...***! I was **** to by vodacom that I would be paying less...... 4. I recalled the consultant telephonically stating that I may cancel within 14 days, so I called in and was told i would be contacted within 72 hours. It's now been 4 days.

Pathetic Service I would not advise the human race to trust this service provider. 1. Misleading the consumer 2. Lying to the consumer 3. Poor Service Delivery