1 reviews | Active since Aug 2018
Worst Experience With Vodacom
I have had no internet connection since Tuesday - 10/02/2026 and Vodacom has just given me an up and down answer. The first statement was a technician will be dispatched to assist me on Wednesday morning. No one came the following day, when I phoned in on that day to ask why no one came, apparently my ticket had not been logged. They said 24 to 48 hours and my matter would be resolved. It is now Friday - 13/03/2026 and still no confident answer as to when my Internet will be sorted. This is not the first time I have experienced this problem with Vodacom. In 2025, I terminated my services with them because of the same issue except that time I was off for almost 2 weeks. Almost half the month and they refused to reimburse me or anything during that period. All I want is my internet to be resolved as I work from home and majority of my electronics and appliances work with my Wi-Fi.
When will that be because I have been waiting for the call. Your service is bad, your accounts system is even worse and you guys continue to give me this BS response of someone will call or a technician will come. I want my internet restored today. On Monday I am reporting you guys to whoever I need to because this is nonsense.
When will that be because I have been waiting for the call. Your service is bad, your accounts system is even worse and you guys continue to give me this BS response of someone will call or a technician will come. I want my internet restored today. On Monday I am reporting you guys to whoever I need to because this is nonsense.