worst experience ever with vodacom

I had a contract taken out for R99 a month with a number to be ported but wasn't ported and a new number was sent. So I foned in for the ported number to be put on the contract, now both numbers are on contract and they debit my account for both contract. I foned in now and was on the line for over an hour, spoke to 6 consultants and still not sorted out