Worst experience ever - service

The worst... worst service provider ever. On the 7th Nov I requested a relocation to my new premises On the 7the @ 10:15 am I requested my WiFi to be relocated I spoke to the following agent Yolisa Botomani ..(incompitent) She confirmed that my relocation was logged and that my WiFi has been scheduled for 1st December 2022.

Then I dealt with Amber Damons - Manager (Useless and lazy) did nothing accept to get her staff member to talk to me as she couldn't answer simple questions..

An now its 6 days later and the call was closed.. no sure what to do next as there is just no-one at Vodacom who is willing to action and make sure their clients are serviced correctly..

Also don't talk about the complaints department all you get is an email that says they have received your complaint but no other communication..

So please if you are considering using VODACOM Fibre ..don't !!!

I am still wishful that my query will be resolved