Worst experience ever of *****

<p>Vodacom isnt helpful when dealing with ********** products taken on their clients accounts. On the 20th June 2017 my bank account was debited an amount i didnt recognise by Vodacom. I called and enquired and was told it was an upgrade of some sort, 5Gig and a router in Fourways Incredible Connections. I went to the police station to get an affidavit and emaild Vodacom the relevant documents to investigate the *****. </p> <p>Today after calling Vodacom again and got no help, I did my own digging by calling Incredible connection where i found a wonderful lady there who confirmed its a ****** identity issue. Same name, ********** employer, ********** ID issue date . Vodacom wants me to make an arrangement with their accounts department on how i will ne able to pay this crazy amount, the wont disconnect the ********** services.</p> <p>Such incompetence and lack of humanity, i am disgusted by Vodacom and would not recommend it to anyone. I have called them twice, given two different reference numbers and the refusal to disconnect the ********** product is such a shock to me.</p> <p>My monthly installmet with Vodacom is R467.50, and now its an ubsurd R1156.49 due to this. I will close my bank account and transfer the R467.50 but as for who will pay the difference i dont know, but one thing for sure its not me. after my contract with vodacom is done, i will leave this service provider....i swear.</p> <p> </p>