Worst experience Ever!

Worst experience ever! Me and my husband have been with Vodacom for years and from this week we are blocked because of payment problems from Vodacom’s side! I have a business to run from the WiFi and the statements we got from Vodacom shop does not match the one they they sent us via email after we phoned to complain. This will not be acceptable!! Never ever have we been treated this badly! And when we ask for help via phone they can’t tell us what the problem is and why our account has been blocked only that it show money out standing but they can’t tell us from where. Vodacom shop says we are up to date, but when we phone to ask why it is still blocked they say that vodacom at the mall is wrong and we are not up to date, we paid exactly every month the precise amount given on the statement! You are really useless and we are very angry with Vodacom and will definitely not recommend to anyone ever!