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Byran W
1 reviews | Active since Feb 2024
02 Feb 2024, 12:27
Worst experience ever
They are absolute *******.
We had a contact with them. When the contact came to an end we gave our one month cancellation notice. They then still after confirming that our account is cancelled still went and debit money from our account. After 2 months of calling back and forth they still go and debit our account again. They lie to their customers!
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Replies (2)
Vodacom's replyOfficial
02 Feb 2024, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2024, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Byran W's updateReviewer Update
02 Feb 2024, 14:49You can call me on ***
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Byran W's update02 Feb 2024, 14:49
Reviewer Update
You can call me on ***