NM
Nesma M
1 reviews | Active since Jan 2016
13 Oct 2021, 10:53
Worst experience ever
Worst experience ever. Took out a fiber Contract with Vuma Tel. System only worked for three weeks then requested cancellation, an early cancellation Amount was required in which i paid,only to find out there is more hidden costs which no one informed us about. Now they are telling me I owe the R2500 of which was never discussed with me .Every time I call in I am told different stories. No one know what is going on.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Oct 2021, 11:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 11:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team