Worst experience ever!!!!

<p>As a first customer with Vodacom, you would expect some level of service. I app**** for a contrat that they advertise for the Samsung S7 phone, together with a Lite 3 tablet. Upon delivery of my contract I only received the phone, no tablet as advertised. This is already a month ago, ever since then I have contacted them daily to follow up the delivery of te Tablet, and every day I get another story. I was asked to email their admin department as this department does not have a contact number, but still no response. The call centre just keep telling me that they will esscalate, but dont have access to the system to actually tell me when the tablet will be delivered. This is the 3rd week without any response from VODACOM and in the mean time I must pay for a product that I have NOT RECEIVED or will receive? To me it seems that they are false advertising!</p>