Worst experience ever

<p>I don't even know where to begin. From being one of the best network provider's, I am starting to lose faith in my service provider. I did a migration 2 weeks back. The consultant that did my migration did not tell me that I would need to have sufficient data till the migration goes through effective 1 December. I tried purchasing a few bundles over the past week but it's not loading. Every time I did, the bundle didn't load but I have been billed for it. I have called the call centre so many times. Every time I get told a service request us being logged. When I call again, no request logged so I have to repeat myself. By the time I'm done I get put on hold but what the consultant actually does is transfer me back into the que so I end up going through to another consultant and start all over again. Very pathetic service Vodacom!!! A consultant suppose to escalate my query and get a team leader to listen to my calls and call me back. Still no feedback.</p>