Worst experience ever.
<p>I upgraded to the iphone 7 in the middle of october 2016. Vodacom never loaded my contract nore dis they give me the 10gigs i sighnud up for. This should have been done on the 1st of nov 2016 on the first nothing got loaded and i phoned them. They said its a system error and will be loaded shortly</p> <p>after a number of calls to clientcare i got a number of diffrent answers.</p> <p>the airtime was only loaded on the 25th of nov 2016</p> <p>the 10gigs has still not been loaded an we now have to drive back 100km to the store were we took out the contract to sort it out.</p> <p>aftervthey told us they can do it from there side</p> <p>also the last manager i spoke to was incapable of helping and providing assistance </p> <p>i sohould have never renewed wit vodacom.. </p> <p>will definitely be moving providers as soon as i can</p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
