MG
Michael G
1 reviews | Active since Jun 2020
10 Jun 2020, 13:19
Worst experience ever
Dear Vodacom. I ordered a fibre package 3 weeks ago. I followed up with Metrofibre yesterday and they stated that the order was not placed. I have spent about 5 hours on the telephone with Vodacom, but no one can assist. The apartment has already been installed..All I need is the FTTX number that I can give to Metrofibre so that I can be activated...Please assist
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Vodacom's replyOfficial
10 Jun 2020, 13:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team