Worst experience EVER!!!

So after ranting on facebook and Hellopeter about my horrid experience with vodacom, my device was finally activated Thursday 5 April at around 8:30pm.

I will never order a device online ever again and also dont think i will ever take out a vodacom contract ever again.

When i received my device on Tuesday, 3 April, my number was not ported from cellc to vodacom. (this is after almost two weeks of struggling just to get the order right on vodacom's side). I also did not receive the correct deal which included a Fi****ch, as the consultant initiated a deal which was cancelled twice and i initiated another order. I was "forced" to take the current deal i am on as i did not want to wait another two weeks for my order to be sent.

So from Wednesday 4 April i requested that Fergus (consultant that did my order) please call me as my number was not ported. I also called contracts, customer care and porting departments to see if they cant sort out my problem. I even went instore, but no one could help me. So Thursday came and again i requested Fergus call me, but nothing. After i left numerous messages for him and everyone said he received the message.

So this morning he calls ne and apologise for the "inconvenience". Almost a week later and he wants to apologise for the inconvenience, but not for not calling me back or ignoring my request for almost a week.

I am really disgusted by my dealings with vodacom and will NEVER recommended anyone to deal with vodacom.

My expectations from previous experiences was quickly let down by this sorry excuse of "customer services"

I am not a happy customer!!!