nL
norman L
1 reviews | Active since Dec 2015
04 Aug 2023, 01:41
Worst Experience
worst experience between vodacom and Vumatel - i was disconnected for 14 days on their fibre - i had to call everyday spoke to TL and manager and almost everyone in their contact centre - no call back and no one could explain what happend.
what frusted me the most is that i spent 900 on a pocket router to remain connected - I need my money back, i cant be paying 1000 for a disconnected line while i am buying data to remain connected.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Aug 2023, 08:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2023, 08:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
