Worst experience and service ever

Worst experience ever. I been with Vodacom for many years and want all 4 contracts to be cancelled.

I made 10 calls during December 2025 to cancell two contracts with Vodacom. Got phone History to proof it. With my February 2026 account I still got billed for those two contracts. The calls were made to *** (The cancellation department).

My third contract the 082 number was due for upgrade. I never agreed to the new contract without the router and want this contract also to be cancelled. Not next month but immediately.

I went to Head Office in Midrand on 11 February 2026 to cancel the contracts and asked for refund. I spoke to Alina Kumalo. She gave me her email address and I asked for her to confirm everything we agreed upon. She never came back. I had to travel all the way back to Vodacom Head Office in Midrand to get confirmation on Monday 16 Febraury 2026. I dont need information or SMS of what I already knew. She should have confirmed what we discussed on 11 February 2026 Counter 107

My 072... Contract with the Red Flexi is also not for me. On the 2nd of February I only had R 5.60 and could not put data on my phone. I don't want any Red Flexi contracts. Remove it immediately.

Vodacom service is very annoying and unreliable. Vodacom don't live up to good standard and want all my contracts to be cancelled.