Worst Experience

What a nightmare dealing with Vodacom, trying to resolve an account / billing related issue for 5 weeks now. When you call the contact centre, (082 135) they are lost, you ask for an escalation and tem leaders (like Lerato) promises to call back the next day, and nothing. Imagine your phone being blocked constantly, for an issue that Vodacom cannot answer for themselves, all they do is transfer you between departments. I have made around 30 calls to Vodacom now, and my issue cannot be resolved, the customer service is absolutely shocking, don't go with Vodacom for cellular contracts, the after sales support is non existent.