Worst experience

<p>I call vodacom on the 21 may2017 .I had the worst experience. I had been having r10 deducted from my account that I didn't know by Mira network online that I did not know.I called to be assies spoken to sibongile culu who basically didn't want to help .who said she cant do anything.than I requested to speak to the supervisor.jimmy damwen who said he will refund my r10. Than he he didn't want to help he was rude and a mean. I even asked him tokindly not to be impatient with me.and when I asks for the call ref he said it is my no. And I asked how, he than transferred me to the customer survey with out a good bye or resolving my query which is unprofessional. I called again and spoken to busisiwe ntuli and sibusiso ndlovu who at least tried to help me.my query has not been resolved .I'd like vodaxon to cancel that subscription I dont knw it .and I would like jimmy and sibongile for something to be done. I even told them I cant resolve this Mira networks thing and I do not want it. I am in hospital for heaven sake. I been admitted for stress.I am not well and. I am really heart broken to have received such an experience from jimmy who is suppose to be a supervisor.he was impatient with me and wrapped my call. As a supervisor. The ref for jimmy and sibongile call is. ********** 334 time 10:20 and the second call is with busisiwe ntuli and sibusiso ndlovu was at 10:43. Please resolve my query and help me. I am not well with my health ,I have been admitted today is my 7th day and this is stressing me more.please help me .this really did hurt my feelings .</p>