Worst experience

I remember driving on my way to work listening to KAYA FM breakfast show,people complaining about how they are struggling to cancel their contracts with Vodacom since 1st week with you I’ve been trying to cancel my contract as I’m not happy with your services till this day I have not been assisted , When I call I’m being sent from one department to another, every time it is something different. your cancellation dept told me I need to pay for the remaining months of the contract,when I ask for their complaints dept I’m being told there is no complaint department and was given an email for a TL who haven’t acknowledged or rep**** to any of my emails,you ask for a TL there’s always none. Like Vodacom is this the service you give to your customers or I’m just one of the unlucky one.