NM
Nazlee M

1 reviews | Active since Dec 2025

17 Dec 2025, 19:45

Worst experience

Terrible service. After multiple calls from Vodacom forcing to do do an Upgrade. Now I need a new phone as my current phone is giving problem and I now can not get a new phone. I have been on calls with multiple agents however no one seems to care. Now I have to spend my December with a phone that barely works. Thanks Vodacom for this horrible experience!!!!!!!I am emotionally and financially drained from this, I am spending more on buying new chargers until I can get a new phone. This can not be it guys !!!

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2025, 06:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team