Worst Ever Vodacom Customer Care Service!!!

<p>Before going overseas I confirmed with Vodacom that my roaming was activated.</p> <p>Whilst overseas it did not work and I contacted Vodacom and was on the phone with an A. Damon for 50 minutes, he could not sort out the issue and said he would put me through to his manager. He did not do this and merely put me back into the queue - ISSUE NOT RESOLVED</p> <p>On return to SA i complained and was advised by Raquel Dionene Boyd the call would be listened to and i would get feedback within 7-14 working days, this was confirmed with an email to myself.</p> <p>19 working days later i followed up. Told by Raquel that it was not yet looked at and apologised that i had to remind her.</p> <p>Nosabatha Funo apparently then contacted me and said my phone said subscriber not available Best quality network?????</p> <p>No further feedback fromVodacom.</p> <p>As at today 29/11/2016 - 23 working days later my issue is not resolved.</p> <p>Is this how Vodacom subsribers should be treated given we are adding to the bottom line each month???</p> <p>In my opinion definitely not the best service provider nor best network as claimed!!!</p>