Worst ever vodacom

Got ****med by a vodacom employee on Saturday the 4 th of December. He or she did a sim swap on my name ... . Soft lock phone on Saturday. Sunday new sim . Promised to be activated by vodacom . No joy. Yesterday 7 December got another sim card apparently the old one was already in use . Well almost 24 hours later nothing. When you phone customer care you have to phone a number because you phone customer care to much and pay 2 rand per minute to sort it out . When ask to talk to team leader or manager your line drop " phoning from another number wich they confirm they do see and will return once dropped " nothing happen . Call centre no luck ***** division " must wait 14 days " Facebook messenger they totally lost the plot