Worst ever service

Two days ago I went on my vodacom app to purchase data bundle, like I always do. The reason I use the app is to get te x2 promotion. So I selected 250 MB as this was the only option for me to get x2. I then purchased a second one. I used my airtime to purchase it. Two days later and I have still not received my double up. So on vodacom facebook I complaint, got a call from Lance and he refuse to set things right. He says I bought it with just for u. Now I really do not care how it shows on Vodacom side. You offer a service of double up promotion and I followed EXACTLY what I needed to follow and you made your money but did not give me the extra data. This is not legal. You did not stick to your side of the deal. This man that helped me is really rude and ***********. I asked to speak to a manager and STILL no manager contacted me. vodacom I am sick of your poor service. My contract ends in a few months and this is it. After 15 years I am leaving you. I cannot believe you employ such useless and *********** staff and ***** my money. I will take this up as high as I can and I will name and shame this man and vodacom.