LJ
Le-zette Jacobs
1 reviews | Active since Oct 2014
23 Nov 2021, 09:21
WORST EVER!!! Contract with no fibre.
PATHETIC!!!! Took out a new contract for fibre, as they are advertising it all over. So all went well, they delivered the router, and send me a zero invoice, only to phone us and say, oh sorry, there is no fibre in your area, after you have to put in your address for confirmation. So here i am, with a contract, but NO FIBRE? How long will it take, mmm months.... So as soon as their fibre starts working, i'll be billed from there on, and the my contract starts. So what the hell must i do with only a router, and no Fibre? They are useless, always have been.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Nov 2021, 10:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2021, 10:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
