JH
Jeremy H

1 reviews | Active since Jun 2014

16 Jan 2018, 12:44

Worst ever come get your ****

I’m done with this company bunch of ******* I went to get a contract from the I store in August 2016 on a MacBook and I told the clerk I want a top up contract I have a uncapped line at home and thats where the MacBook will be used my wife used the WiFi router with the 10 gigs at work so December came she got the new iPhone X and it did a update so thinking it was a top up it would stop at 10gig and be done so went on and tried it again and it wasn’t working so my wife connected it to the pc to see what’s the issue and boom R3000 bill after I asked for a top up???? So after spending 1:30 min on 3 occasion on the phone with them it’s my issue to sort out the issue with the I store but who am I paying every month not the I store I pay Vodacom so they should see to why there contract are miss sold and there customers done in no they don’t give to ****s about it so guess what there will be no funds in the acc this month u will phone me for the money dont worry and I’ll let you know where to go get your **** from because I’m done!!!worst company ever can’t believe after the first time I went back to this!!!!

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2018, 13:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Jan 2018, 16:29
Official

Good day,

As per our telephonic discussion, this query has been resolved. You may review your rating on the Hellopeter website.

Please accept our apologies for any inconvenience caused.

Regards,
RM