AW
Anel W
1 reviews | Active since Mar 2020
15 May 2026, 13:32
Worst ever call centre
Worst assistance from the call centre. 2 weeks without them assisting or phoning back on a query. 2 weeks still no activation. Agents are rude and lying about query. They are not competant to assist people
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 May 2026, 14:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2026, 14:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 May 2026, 16:16Dear Anel.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
Our records indicate that your query has been attended to, and feedback on this matter has been provided.
Please accept our sincere apologies for any aggravation caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
Our records indicate that your query has been attended to, and feedback on this matter has been provided.
Please accept our sincere apologies for any aggravation caused.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 May 2026, 16:16
Official
Dear Anel.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
Our records indicate that your query has been attended to, and feedback on this matter has been provided.
Please accept our sincere apologies for any aggravation caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
Our records indicate that your query has been attended to, and feedback on this matter has been provided.
Please accept our sincere apologies for any aggravation caused.
Regards
Vodacom Consumer Website Team
Best regards,