Worst ever

Item: Vodacom
Rating: 1
Author: Diederik N

Its been months now that im struggling with internet connectivity and still Vodacom has never sorted out this problem i have complained numerous times to no avail its like they just don't care about their customers as long as they make money its all that counts no customer service at all. Worst ever

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Nov 2023, 07:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Nov 2023, 07:42

Official

Diederik N's updateReviewer Update

20 Nov 2023, 08:10

Hi have done that it doesn't change anything network still stays poor to none at all

Diederik N's update20 Nov 2023, 08:10

Reviewer Update

Hi have done that it doesn't change anything network still stays poor to none at all