<p>I've been with vodacom since 1995. Never used any other service provider. Last year I got a new vodacom number and for a while I still had my vodamail. As soon as my old number was reasigned to someone new I lost ALL of my emails. A lot of them was very important. A few years before the same happened. When I phoned and even went to my vodacom shop they said sorry there is nothing they can do about it, I've lost all my emails. This week I lost my email account once more. Which is ridiculous!!! Why everytime must this happen? Even if the old number is given to someone else, why not leave the emails alone?? They can just let you change the log in number that was your cell no to something else. It has cost me a lot of important emails and documents and the fact that no one can sort it out is even worse.</p>
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Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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