Worst ever
<p> </p> <p>Good day Guys</p> <p> </p> <p>I would just like to inform you that Vodacom is the worst service provider I have ever came across . I am having such a hard time ending my contract with them . Being in contact with so many consultants and ever time , I am advised to do something different. I have been struggling to end this contract since December 2016 , I will never have a contract with them again due to the horrible experience. I advised all my friends and family against Vodacom, as they are very unprofessional.</p> <p> </p> <p>Please guys don’t go to Vodacom , worst experience ever</p> <p> </p> <p>Thank you</p> <p> </p>
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Replies (2)
Vodacom's replyOfficial
15 May 2017, 14:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2017, 14:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
16 May 2017, 15:00Good day
I am still waiting on feed back from Dane Larson, he promised to end the contract and credit the account. He advised he will send me an email after the phone call which never came,i really want this contract to be cancelled and any amount due to me to be refunded. I spoke to many consultants after my phone call with Dane and they advised that i need to be refunded , can Dane please give me a call with regards to this and provide me with a contact number as well.
I have waited very long to end this contract , if money is owed to me how long am i going to wait for this another 5 month???
Very baaaad experience
Vodacom is by far the worst service provide ever
's update16 May 2017, 15:00
Reviewer Update
Good day
I am still waiting on feed back from Dane Larson, he promised to end the contract and credit the account. He advised he will send me an email after the phone call which never came,i really want this contract to be cancelled and any amount due to me to be refunded. I spoke to many consultants after my phone call with Dane and they advised that i need to be refunded , can Dane please give me a call with regards to this and provide me with a contact number as well.
I have waited very long to end this contract , if money is owed to me how long am i going to wait for this another 5 month???
Very baaaad experience
Vodacom is by far the worst service provide ever