1 reviews | Active since Nov 2012
worst ever
<p>After doing an upgrade online I was suppose to receive my new phone on Friday 14 October. Ref nr: WAMKFF</p> <p>When the courier arrived they dropped off a sim card only, Instead of my new phone. I contacted Vodacom and was told that their system was at fault and that I was not the only one that received a sim card instead of a phone.</p> <p>They said that the courier will pick up the sim card the following week. After a battle with the couriers to pick it up the sim card was picked up.</p> <p>Now it shows that I did an upgrade but it was never done!</p> <p> </p> <p>Worst service ever!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
