Worst ever

<p>Just had shocking experience with Vodacom. We have been trying to cancel one of our accounts with Vodacom. <br />My husband upgrades his contract every second year in July. When contacting Vodacom initially we were told that the upgrade of July was a 22 month courtesy from Vodacom. Thus meaning the contract only ends in September. Today we wanted to confirm when last payment would deduct only to be told the account only expires in October. When I questioned the call centre agent in cancellations she dropped the call. We called back only to find out the manager left at 4pm (conveniently) we were 3 minutes too late to speak to him then continued to hold for a supervisor for another 15 minutes and the call was dropped again. Vodacom your service is of the worst I have come across. Extremely disappointed that after 14 years this how we get treated</p>