PM
Puso M
1 reviews | Active since Jul 2019
24 Dec 2019, 16:46
Worst
I had the worst experience with Vodacom, first they debited twice my monthly premium this month and they can't explain why they did.
Lost my prepaid device and I can't be assisted to do a sim swap , A lady called Lerato asked me all sorts questions but still no resolution was reached.
Vodacom you are the worst
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
25 Dec 2019, 10:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Dec 2019, 10:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team