BS
Brigitta Stone-Johnson

1 reviews | Active since Jan 2014

05 Jun 2024, 16:37

Worst customer service on cancalations .

Do not sign up for a contract with Vodacom. It is impossible under any circumstances, it seems to be able to cancel a contract. Their customer services department and cancellation departments it seem cannot communicate with one another, Yet they feeling will continue to debit money form your account, on contract that where requested to be cancelled, having paid the early cancellation fee more than once, and sent all signed documentation to them as they requested.

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2024, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team