Worst Customer service network in the world had me holding on for 1 hour after finally ending the call

Worst Customer service network in the world had me holding on for 1 hour after finally ending the call I went trough 3 call centers before being put on hold for 1 hour after a Vodacom sales representative **** to me about an update on my contract that would remain month to month only to find out on the statement it is a 2 year contract the vodacom contract cancellations did not help me and instead put me trough to after-sales where i sat waiting for an hour before getting cut off,

So in summary i get **** to by sales about the term and price and i asked specifically is it month to month and what is the cost and got confirmed what i wanted to hear just to find out that was not truthful then i dont get assistance from there support to amend the situation.