AB
Anelisa B
1 reviews | Active since Jun 2020
26 Nov 2025, 09:45
Worst, customer service is also just as useless
Vodacom fibre is the worst, I'm not even a month in but I've spent more days without internet than actually having wifi in my house. They took money from my account this morning but I do not have internet thos very same morning. Turns out I am paying for fibre thay I cannot use
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Vodacom's replyOfficial
26 Nov 2025, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team